Settings and activity
2 results found
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106 votes
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529 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This is now live! Check it out in app under Notifications and AudioAn error occurred while saving the comment An error occurred while saving the comment Chelsey commented
When on a call, it is very distracting when another call comes in. The new call rings in your ear while you are trying to speak with the current caller. If you do not ignore it, it just keeps ringing. I feel there needs to be a setting to turn that ringing off and only have a pop up come up on your screen to show you the new call coming in. That way you know knows calling but do not have the sound taking over the call you are currently on.
I was just told today by Ring Central Support that there is no such feature and they told me to submit this idea. They had no idea it was already submitted or that it was supposed to have already been implemented. Very disappointed with Ring so far.