Allow admins to change user profile information (including pictures)
Tough to get users to take the time to upload and change their profile pictures. It would be great for admins to be able to use existing employee pictures (I.E. from Id badges/access cards) and update them globally. Even BETTER it would be great to be able to have Azure/Office365 pictures transfer over if an existing SSO conduit exists.
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Joe
commented
It's RC... come on - they can hardly keep their core programming together. They are in such a rush to bring useless functions in order to wave their arms and say 'look at us!!!' - rather than get a solid core functional.
Look at the initial date of the idea - 2021 - 5 years!!!
We are battling staff putting cute/not so cute - photos of all sorts of items as their profile picture. That might have flown when it was a 5 person company, but not now at 240 staff.
They continually ignore the Super Admins who have to make this 'product' work for the staff.
It's not this type of programming is tough to do - it's not black hole weight calculations.
I keep bring this (and other ideas/issues) up to our account rep each quarter - but still nothing is done.
@Becky - anything you can do from your side?
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Bob
commented
This is absolutely very important. Why would it not be available already?
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Abel
commented
This is really important and necessary. And to take away rights from the users so that way they don’t change their picture to something not politically correct in an enterprise environment. Most companies already have pictures for their employees. Most companies already have pictures for their employees.
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Lee
commented
I'm surprised that this isn't already possible. I have the same issue as Ed: If we have one employee who takes over an extension for another they have to go in and change the picture, otherwise, the old one is there.
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Kevin
commented
Is RingCentral going under? Seems their customer engagement has completely disappeared.
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Josh
commented
Any movement on this?
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Ed
commented
Not sure why this isn't a thing yet. If we have one employee who takes over an extension for another they have to go in and change the picture, otherwise, the old one is there. And employees aren't great at doing that on their own.
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Kingston
commented
I agree that this needs to be done soon. We had a user upload and inappropriate profile picture and have no way to remove the picture ourselves.
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Kevin
commented
Bump
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Cindy
commented
This has been posted for three years....how many votes does it take for an idea to be seriously considered?
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Howard
commented
Has there been any progress on this long outstanding feature request?
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Erica
commented
I totally agree with this comment as well. Change AND delete are both necessary.
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Heidi
commented
I would love to be able to do this as I assign extensions to new users. I already have their photo, as I also create their company badges. Our clinics are spread out and staff are asking for a company yearbook. This would definitely solve it
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Andrew
commented
Either this or auto-import it from Active Directory.
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Bright
commented
this will be fantastic. Allowing admins to upload the profile pictures will make the onboarding experiencing a pleasure. No more guessing what the new employee looks like.
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Karen
commented
This is a desperately missing feature.
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Howard
commented
Another essential and basic feature that is currently missing from RingCentral. Please allow admins to update profile pictures ASAP.
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Dave
commented
We would also love this feature. It would save us a lot of time instead of working with each user individually.
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Greg
commented
Our organization would like this feature as well.
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Angeline
commented
This would help admin on the account to be able to upload picture of their user remotely. This will save time both on the admin and user. If we do have an option to upload/ modify profile picture of user remotely.