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Settings and activity

8 results found

  1. Multiple Voicemail Greetings

    170 votes

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    Future Consideration  ·  42 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph supported this idea  · 

  2. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    9 votes

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    2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph shared this idea  · 

  3. Call Timers for Agents

    1 vote

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph shared this idea  · 

  4. Show Original callers number when Transferring calls to Contact Centre

    21 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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  5. Allow RC App and EngageVoice/Integrations to communicate w/ each other.

    57 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph supported this idea  · 

  6. Transcripts Copy and Paste Friendly

    3 votes

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    0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Admin →
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    Joseph shared this idea  · 

  7. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    56 votes

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    Planned  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph commented  · 

    RingCX and Ring MVP Users can not see each other's availability. Our RingCX Users are often directing calls to RingMVP Users, but very limited visability is available. Instead, there needs to be a HUD for both directions. MVP Users need to be able to see whether RingCX User are on the phone or availalble.

  8. Admin Settings for Call Transcriptions following completed calls

    6 votes

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    0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Admin →
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