← RingCentral Ideas

Settings and activity

8 results found

  1. Multiple Voicemail Greetings

    189 votes
    Future Consideration  ·  47 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph supported this idea  · 

  2. Ability to Transfer calls to the voicemail of RingEX (Ring MVP) users.

    22 votes
    Under Review  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph shared this idea  · 

  3. Call Timers for Agents

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph shared this idea  · 

  4. Show Original callers number when Transferring calls to Contact Centre

    22 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
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    Joseph supported this idea  · 

  5. Sync RingCentral Desktop Application With RingCX

    138 votes
    Under Review  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Joseph supported this idea  · 

  6. Transcripts Copy and Paste Friendly

    4 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Joseph shared this idea  · 

  7. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

    88 votes
    Planned  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    An error occurred while saving the comment
    Joseph commented  · 

    RingCX and Ring MVP Users can not see each other's availability. Our RingCX Users are often directing calls to RingMVP Users, but very limited visability is available. Instead, there needs to be a HUD for both directions. MVP Users need to be able to see whether RingCX User are on the phone or availalble.

  8. Admin Settings for Call Transcriptions following completed calls

    7 votes
    0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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