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← RingCentral Ideas

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15 results found

  1. Recover all Details for Deleted User

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Iam Kristoff supported this idea  · 

  2. Key press will route directly to an external number without adding licensed extension

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Iam Kristoff shared this idea  · 

  3. Remove call queue on the presence

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Iam Kristoff shared this idea  · 

  4. 1st user in the call forwarding on the user extension will continue ringing on ring in order setup

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam Kristoff shared this idea  · 

  5. Ability for agent to place conference call on hold

    6 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    Iam Kristoff commented  · 

    Wanted to be able to place the participants on hold inside the conference call

  6. Recover deleted site for multi site

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam Kristoff shared this idea  · 

  7. Restrict Outbound Calls | Only Allow Outbound Calls to Assigned Numbers

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam Kristoff commented  · 

    We have a phone that our patient can use to call their insurance company but the phone is being used for personal callsIt will be good if there will be a feature where we can limit the number of calls that a user can do a day and limit the numbers that they can call

  8. Enable non sip compatible phones

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Iam Kristoff shared this idea  · 

  9. We wish our devices to "ding" when a call is placed on park until someone takes the call.

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Iam Kristoff commented  · 

    I wanted to have my users that is included on the Park Call Group to have a notification like ring or beep on the deskphone when there is a parked callMy users have a dual monitor setup and its not easy to check on the desk phone if there is a call on parkIt will be useful if there will be a beeping or ring sound when somebody will park a call for them to be reminded to pick it up

  10. Please make that we could log in on extension to multiple computer applications

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam Kristoff commented  · 

    I wanna be able to log in to multiple computers using 1 user extension that will do the exact same feature on both the computer with Ring Central application

  11. Custom rule that can be applied to all the numbers on the account with one click

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam Kristoff shared this idea  · 

  12. More detailed and accurate performance reports

    9 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Iam Kristoff shared this idea  · 

  13. Sync contacts from desktop app to desk phone

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Iam Kristoff shared this idea  · 

  14. Transfer live calls directly to the voicemail of a user extension using Mitel desk phone

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  15. Specific user can be selected to do not include them having access in the call recording

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Iam Kristoff commented  · 

    Want to have a feature where the managers on the account (with standard role) to have access for the call recording of specific users not the all the company call logs/recordings. Current role is to provide access to the call recording for the whole account not only the specific users. With this feature it will only limit what the managers can listen for the call recording aside from the call queue recordings.