Settings and activity
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8 votes
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56 votes
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Jenny
commented
To have the option to increase the call recordings capacity based on the data retention
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106 votesJenny
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2 votesJenny
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20 votes
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It indicated that 5 calls would have to be in the queue before a caller gets transferred to voicemail and there is no way to send a caller to voicemail directly. That means our employees have to sit and listen to the call ring for about 3 minutes if the employee is available (instead of do not disturb) but just cannot take the call. I don’t want our employees constantly sitting on do not disturb because calls don’t go to voicemail.