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  1. 1 vote

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    Biz shared this idea  · 
  2. 2 votes

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  3. 52 votes

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    Biz commented  · 

    When constructing a call queue template, under
    "Call Handling & Members", the
    "custom rules" tab is not available for edit (it is available for a queue but not for a queue template). Add the ability for custom rules to be applied to the queue template feature.