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  1. Ability to append messages with OPT OUT verbiage (check box) has been removed.

    7 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Doug shared this idea  · 

  2. Need a way to automatically suffix out messages with "STOP to quit"

    3 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Doug commented  · 

    This feature existed for a few weeks, but has disappeared! We were told it was a "test" and may be coming back, (might be a charge). This is critical, to comply with TCR.

    Doug supported this idea  · 

  3. Opt Out Message should be enabled by default

    7 votes

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    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Doug commented  · 

    The ability to check the box to append the message with that OPT OUT wording, by checking the box is no longer available. To us, that is CRITICAL. Please bring that back!

    Doug supported this idea  · 

  4. Disable Incming SMS Only

    13 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Doug commented  · 

    In particular, it would be nice to be able to disable SMS to our "Main" numbers. Our customers are texting our Main Phone number, which isn't monitored and can be difficult to determine who or what the text is referring to when it comes to our main number.

    Doug supported this idea  · 
    Doug shared this idea  · 

  5. Comply with SMS-TCR regulation

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Doug commented  · 

    To comply with SMS-TCR regulations, it would be nice to include a BLOCK LIST that would prevent outgoing SMS to customers who have "opted out" to receive SMS messages.

    Doug shared this idea  ·