Settings and activity

5 results found

1. Analytics report for IVR key presses

   71 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brian supported this idea  ·  Oct 30, 2025

2. RingCX Analytics: Additional Metrics and Elements to Simplify Use and Provide Enhanced Functionality

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   30 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Brian supported this idea  ·  Jun 9, 2025

3. Alert Ownership

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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   Brian supported this idea  ·  Oct 21, 2024

4. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Brian shared this idea  ·  Aug 7, 2024

5. Rate Center Changes

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brian shared this idea  ·  Aug 11, 2022