Settings and activity

5 results found

1. Enable individuals with admin access to enter partial day PTO prior to schedule forecasting.

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Dave shared this idea  ·  Apr 13, 2021

2. Fax Notifications: Display the Incoming Fax # for the Sender on Received Faxes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Dave shared this idea  ·  Jan 28, 2021

3. Full Agent Login Time Reporting Capabilities

   31 votes

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   Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Dave shared this idea  ·  Jan 22, 2021

4. Add CCRN to directory in RC Office

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Make notifications for queue voicemail selectable

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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