Settings and activity

5 results found

1. Transcripts for Meetings >2 hours

   22 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Apr 9, 2025

2. I would like to be able to see the total time a user is toggled on to accept calls

   73 votes

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   New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Dec 30, 2024

3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   679 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Dec 30, 2024

4. allow reliable delivery of notifications via Verizon SMS

   31 votes

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   New  ·  6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Aaron supported this idea  ·  Dec 30, 2024

5. User Status on Exported Performance Reports

   10 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aaron shared this idea  ·  Oct 27, 2022