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Settings and activity

8 results found

  1. Unified interaction routing: Detect forwards in real time and auto-close the orphaned interactions

    8 votes

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    New  ·  0 comments  ·  RingCX » Digital experience  ·  Admin →
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    Roscoe supported this idea  · 

  2. RingCX SPOG Debugging Tool for Log Collection

    7 votes

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Roscoe supported this idea  · 

  3. HUD status is not based on the Message side of the App

    11 votes

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    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  4. Analytics Report to display number of calls of phone numbers on the account

    9 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Roscoe shared this idea  · 

  5. Forward voicemail to another extension through phone login and follow the forwarded extension's voicemail delivery rules

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Roscoe shared this idea  · 

  6. update call logs filter

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Feature to remove the press 1 option on call queue calls

    34 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  8. Ability to search on sites under paging groups-devices to recieve

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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