Settings and activity
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101 votes
An error occurred while saving the comment -
171 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Planned for November 2024!
An error occurred while saving the comment Jason commented
I have employees who are taking themself out of the queue constantly. I need to remove that ability. I tried changing the queue to not allow status change but that did nothing.
I would like a phone to ring first to an existing desk top phone, and second to the mobile app - I'm not seeing that I can do this.
I already have them to ring at the same time. I would like a sequence, with the desktop phone ringing first, and the app second.