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5 results found

  1. Audit Trail Scheduled Reporting

    10 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Admin →
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    Richard Dean Espiritu supported this idea  · 

  2. Call Queue - Ability to turn off missed call tagging

    91 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Richard Dean Espiritu commented  · 

    When one call queue member answered the call, the other members shows as missed calls. the infomation who answer the call should be indicated on the app.

  3. Increase Received Faxes Limit for more than 200

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Richard Dean Espiritu commented  · 

    KB article: https://support.ringcentral.com/article-v2/RingCentral-data-retention-policies.html?brand=RingCentral&product=MVP&language=en_UScustomer is hipa compliant that's why no email notification with attachment feature

  4. When an outbound call is connected play a prerecorded message before connecting callers

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Play the recorded message once the outbound call is answered by the third party

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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