Skip to content
← RingCentral Ideas

Settings and activity

2 results found

  1. Apply key template on Presence for yealink device

    37 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Melissa commented  · 

    We have a small office, but going in to individually adjust each user's presence every time there is a change is time consuming and unnecessary. Something as small as a staff changing means that a majority of extensions on each user has to be adjusted to maintain consistency and for ease of access. A key template would shorten this time significantly.

    Melissa supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    817 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    169 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Melissa commented  · 

    IE, sending updates to clients/customers. If a text is sent back to an individual extension, that message isn't followed up on while the person is out of office. If it could be directed to a queue then whoever was signed into the queue could follow up on it right away.