Settings and activity
3 results found
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375 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… -
13 votes
An error occurred while saving the comment -
7 votes
Before the last update emails from the Mentions feature used to include the body/content of what was being mentioned. This was helpful in not wasting time if it was unrelated. With the new update you only get an email saying you were mentioned and now you don't know if it was a Team mention or a direct mention and then there is no body/content so you have to open the RC App, look at your mentions list and then try to match the time frames up. If there was an anchor point or something in the email where could you click and it opens the RC App and then immediately takes you the post that has the mention that would make it easier to manage the messages. Especially if you are in numerous groups getting a lot of mentions and team mentions.