We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…
Before the last update emails from the Mentions feature used to include the body/content of what was being mentioned. This was helpful in not wasting time if it was unrelated. With the new update you only get an email saying you were mentioned and now you don't know if it was a Team mention or a direct mention and then there is no body/content so you have to open the RC App, look at your mentions list and then try to match the time frames up. If there was an anchor point or something in the email where could you click and it opens the RC App and then immediately takes you the post that has the mention that would make it easier to manage the messages. Especially if you are in numerous groups getting a lot of mentions and team mentions.
Before the last update emails from the Mentions feature used to include the body/content of what was being mentioned. This was helpful in not wasting time if it was unrelated. With the new update you only get an email saying you were mentioned and now you don't know if it was a Team mention or a direct mention and then there is no body/content so you have to open the RC App, look at your mentions list and then try to match the time frames up. If there was an anchor point or something in the email where could you click and it opens the RC App and then immediately takes you the post that has the mention that would make it easier to manage the messages. Especially if you are in numerous groups getting a lot of mentions and team mentions.