Settings and activity
6 results found
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18 votes
Cyrille Gourdin supported this idea ·
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23 votes
Cyrille Gourdin supported this idea ·
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38 votes
Cyrille Gourdin supported this idea ·
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33 votes
Cyrille Gourdin supported this idea ·
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109 votes
An error occurred while saving the comment Cyrille Gourdin supported this idea ·
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15 votes
This feature was available in Engage Digital for supervisor, so it seems to be a requirement to have the same level of functionalities in RCX. Supervision without the possibility to change in real time agent status is useless, need to move forward on this improvement.