Settings and activity
7 results found
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37 votesCyrille Gourdin supported this idea ·
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15 votesCyrille Gourdin supported this idea ·
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18 votesCyrille Gourdin supported this idea ·
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31 votesCyrille Gourdin supported this idea ·
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23 votesCyrille Gourdin supported this idea ·
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105 votes
An error occurred while saving the comment Cyrille Gourdin supported this idea · -
14 votes
This feature was available in Engage Digital for supervisor, so it seems to be a requirement to have the same level of functionalities in RCX. Supervision without the possibility to change in real time agent status is useless, need to move forward on this improvement.