Settings and activity

29 results found

1. Enhance the Lead Load Report

   13 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 31, 2024

2. Inbox export and bulk upload of keywords in Intent

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark shared this idea  ·  Oct 14, 2024

3. Calls should return with specific reasons such as invalid, rejected, blocked, and declined

   5 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 14, 2024

4. Add feature to organize Text Message Templates alphabetically or numerically so as to improve organization and make them more useful

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 17, 2024

5. Reverse Shadow function

   4 votes

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   0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Apr 29, 2024

6. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   34 votes

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   5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

   Mark supported this idea  ·  Apr 1, 2024

7. Give admins not just the system mailbox the ability to delete disabled users in service web that were deleted in active directory

   9 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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8. Ready PENDING-ERR leads

   6 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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9. Dial-in option for Webinar Attendees

   12 votes

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   Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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10. Option to bulk download or forward voicemail to an email address in admin portal

    16 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Add Dinosaur Emojis to RingCentral Chat

    169 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Now live as of 1/23/24! Please ensure you are on the latest version of the app. Extended Emoji Library coming January 2024!

12. "Use RingCentral for click to dial and fax" tenant-wide setting to ON by default

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Need APIs to expose license usage details for BI reporting

    34 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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14. Realtime dashboard IVR widget

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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15. API token expiration and or failing

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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16. Custom Rules - Called Number to include extension as well as DID

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. admin

    8 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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18. Remove the announcement to announce yourself when doing a conference call

    21 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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19. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Interaction w/ IVR Allows Callers to Remain

    25 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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