← RingCentral Ideas

Settings and activity

2 results found

  1. Rejecting Call Queues, send to VM

    112 votes
    Future Consideration  ·  33 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Elisabeth commented  · 

    Yes!! Why does RingCentral work this way? Very confused - I'm a new user and coming from Grasshopper. If a call is declined the agent is confirming they can't take the call.

  2. Adjust how missed calls are categorized for group calls

    474 votes
    61 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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