Settings and activity

3 results found

1. Generate analytics reports showing detailed call queue report

   36 votes

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   New  ·  5 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Lidia supported this idea  ·  Apr 17, 2025

2. Individual Call Lifecycle

   17 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Lidia supported this idea  ·  Apr 17, 2025

3. Shared SMS were multiple users can receive and send SMS on specific number

   1,244 votes

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

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   Lidia commented  ·  Jan 28, 2021  ·  Edit…  ·  Delete…

   Please add HUD and Supervision features such as changing agent status on the Classic Ring Central app.

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