Settings and activity
3 results found
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1,353 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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Henry
supported this idea
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84 votes
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143 votes
SMS chatting has become an important function used by businesses in many different ways. Integrating this feature with call queue so the agents and customers can use SMS as needed will further enhance the service and streamline the operation.