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  1. Shared SMS were multiple users can receive and send SMS on specific number

    1,444 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Henry commented  · 

    SMS chatting has become an important function used by businesses in many different ways. Integrating this feature with call queue so the agents and customers can use SMS as needed will further enhance the service and streamline the operation.

    Henry supported this idea  · 

  2. Send Group Voicemails to a RingCentral Team

    84 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. HUD pop out window on RingCentral app

    143 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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