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  1. Allow disabling "Accept Queue Calls" under roles for extensions assigned to queues

    186 votes

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    12 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Al Lennon commented  · 

    We have had several large escalations related to this. Giving admins the ability to lock users down to prevent them from controlling their queue status would resolve a great deal of confusion our customer's management teams are experiencing due to status changes at the user level.

    Al Lennon supported this idea  · 

  2. RingCentral app doesn't display company name on inbound call

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  3. Reduction of RC App-Cloud interface complexity

    97 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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