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  1. Comprehensive Call Tracking in Business Analytics - Including Call Queue and Individual User Extensions

    9 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Ryan commented  · 

    Need to know which user is answering within the call queue.

    Ryan supported this idea  · 

  2. Generate analytics reports showing detailed call queue report

    7 votes

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    New  ·  4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Ryan commented  · 

    Prior phone system had this feature and assumed it would easily be found on RingCentral analytics, but cannot find the details needed. Please add this feature.

    Ryan supported this idea  · 

  3. Separate ring for Desktop app and Mobile app

    187 votes

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    25 comments  ·  Phone & Messaging » Application  ·  Admin →
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