Settings and activity

2 results found

1. Change Schedule for entire user call queue, user extension and company schedule

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dominic commented  ·  May 20, 2025  ·  Edit…  ·  Delete…

   Yes, Business hours should be as mentioned business hours. This should be global. If there are specific departments then those can be changed manually. It is very confusing to have business hours and that not actually be the source of truth.

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   Dominic supported this idea  ·  May 20, 2025

2. Shared SMS were multiple users can receive and send SMS on specific number

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   292 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!