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  1. Change Schedule for entire user call queue, user extension and company schedule

    5 votes

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    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Dominic commented  · 

    Yes, Business hours should be as mentioned business hours. This should be global. If there are specific departments then those can be changed manually. It is very confusing to have business hours and that not actually be the source of truth.

    Dominic supported this idea  · 

  2. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.


    Thank you!