Settings and activity

4 results found

1. Admin - Groups - Agent Status Filter

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   4 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jun 16, 2026

2. Allow Administrator to disable "Auto-answer call" feature

   121 votes

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   14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is available! Learn more here.

3. Permission based auto answer function so Managers can control auto answer functions on RC Softphone.

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jun 16, 2026

4. Please move Auto-answer option and settings to an Admin Controlled environment instead of agent controlled

   15 votes

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   Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jun 16, 2026