Settings and activity
2 results found
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38 votes
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Edin
commented
I've noticed that on the Windows 10, RingCentral Desktop Application you can change your profile picture by clicking the current one (or your initials) on the top right and clicking the 'View Profile' link. Then you can click on the picture or initials (you'll notice an edit pencil symbol) and it will allow you to upload a new picture from your files. However, there is literally no option to remove the picture and leave the default initials with the color background, which is a problem. I tried to remove the profile picture on the RingCentral app for iOS, and the only options you get are: "View profile picture"; "Take new profile picture" and "Select profile picture" - again, no Remove option at all.
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32 votes
Hello Jessica Hernandez - that article does nothing to address the issue of simply deleting or removing a profile picture. There is literally NO option to remove an uploaded profile picture on the RingCentral Windows app, iOS nor Android app - the only thing you can do is add a new one and some users are simply trying to remove it and leave the default initials there like you see in individuals that never uploaded a profile picture.