Add Google/Outlook Contacts to RingCentral App
Add the ability to import Google contacts or Outlook contacts, just like in the RingCentral Phone app. I see an option to add calendars from those services, but not contacts.I have all my Google contacts in the Phone app, but when I look at texts in the RingCentral app, all I see is the phone number. This results in me using two separate apps, receiving two streams of notifications, and having to clear out two sets of unread message/call flags in order to easily make calls, send texts, and communicate with my team.
![](https://secure.gravatar.com/avatar/be199a660fc8ea3e5a8a7046026d64bc?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
-
Jeff Haertel commented
I use Google Contacts for my customer list. I have noticed that when I add contacts (in Google Contacts) my RingCentral app does not show them when I receive inbound communications (calls or texts) or on the call list inbox. Only the phone number shows. I've spoke with RingCentral support and they provided a work-around where I disconnect and reconnect to Google Contacts, which works, but it's only good up to that moment and an addition disconnect/connect is required each time I want to see additional adds or changes. Just using the sync symbol does not work. A better connection configuration would be nice, as it is cumbersome to go through disconnect/connect process frequently. Thanks.