Add Google/Outlook Contacts to RingCentral App
Add the ability to import Google contacts or Outlook contacts, just like in the RingCentral Phone app. I see an option to add calendars from those services, but not contacts.I have all my Google contacts in the Phone app, but when I look at texts in the RingCentral app, all I see is the phone number. This results in me using two separate apps, receiving two streams of notifications, and having to clear out two sets of unread message/call flags in order to easily make calls, send texts, and communicate with my team.
Chris
shared this idea
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Jeff
commented
I use Google Contacts for my customer list. I have noticed that when I add contacts (in Google Contacts) my RingCentral app does not show them when I receive inbound communications (calls or texts) or on the call list inbox. Only the phone number shows. I've spoke with RingCentral support and they provided a work-around where I disconnect and reconnect to Google Contacts, which works, but it's only good up to that moment and an addition disconnect/connect is required each time I want to see additional adds or changes. Just using the sync symbol does not work. A better connection configuration would be nice, as it is cumbersome to go through disconnect/connect process frequently. Thanks.