← RingCentral Ideas

Settings and activity

4 results found

  1. DELETE (ON ALL INCOMING) - Prompt me to press 1 before connecting the call

    11 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  2. Incoming Call Announcement - Press 1 - Disable for Queues

    41 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Play announcement "press 1" on call Queue

    35 votes
    Needs More Information  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jess commented  · 

    Answering service cannot press 1 to accept call. When call is forwarded to a cell phone or answering service, a message states "Company Name", Press 1 to accept call, Press 2 to decline call. This renders the answering service useless as they can not press 1 or 2

  4. Avoid pressing 1 when a que call is forwarded to a mobile number

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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