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  1. Show Toll-free minute usage in Service Web

    48 votes

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    New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jesse commented  · 

    This is critical for some for business operations and planning.

    This is something common with other providers. I'm surprised this isn't available already and it's been 2 years since this was requested formally.

    Jesse supported this idea  · 

  2. Hide Contacts from RingCentral Contacts List

    51 votes

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    4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Company Directory Control enables admins to take control of the company contacts shown on employees' clients. Through this feature, you can hide specific contacts in your company directory from being seen in the RingCentral app. Learn more here: https://support.ringcentral.com/app/admin/desktop-web/managing-company-directory-ringcentral-online-account.html

  3. Hide User listing in directory

    34 votes

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    Implemented  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Jesse commented  · 

    Please add this as a new feature/option. We do require the ability to hide users from the corporate directory/RingCentral Office directory. We have this exact same issue with multiple users with an account that only are licensed for RC Meetings. This does cause confusion.There is a similar idea to this as well.https://ideas.ringcentral.com/ideas/CUSTCOM-I-623

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    Jesse commented  · 

    Please add this as a new feature/option. We do require the ability to hide users from the corporate directory/RingCentral Office directory.