Settings and activity

4 results found

1. Detailed report of abandoned calls in a call queue in analytics

   16 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Dushyant Dubey supported this idea  ·  Oct 11, 2024

2. Analytics - IVR key presses as a KPI option

   32 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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3. Call Queue - "Allow members to change their queue status"

   22 votes

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   5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Dushyant Dubey commented  ·  May 30, 2024  ·  Edit…  ·  Delete…

   Yes it's a critical problem that I'm facing with my calling agents. Please fix this ASAP.

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   Dushyant Dubey supported this idea  ·  May 30, 2024

4. Request additional Call Recording Announcements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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