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  1. macOS Universal Application - Apple Silicon M1

    35 votes

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    Implemented  ·  27 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Randy commented  · 

    It seems that any business that uses RC and Mac clients will need a native M1 app sooner rather than later since Apple is transitioning all of its systems to Apple Silicon. Assuming RingCentral continues to offer cross-platform compatibility, the question here is when not if. It would be good to have some communication to customers regarding the target timeline for this support so that we can all plan accordingly.

  2. Set user to accept group calls or not remotely

    13 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Randy commented  · 

    My desire is to have this available via front-end interface rather than via API.

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    Randy commented  · 

    This small enhancement would be hugely beneficial for our Client Services team. As the manager of the group, it would be really nice to toggle allow queue calls for the members of my team and their various call queues.

  3. Add a "Who's On Deck" widget to Live Reports

    21 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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