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  1. Allow incoming calls to follow user ring settings even when the desk phone is set to Do Not Disturb (DND).

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Pawel commented  · 

    We have Poly phones, and DND on the desk phone was only for the desk phone; calls were still routed according to ring settings.
    Starting the week of 4/6/2026, if the desk phone is set to DND, the call goes to VM.
    Something changed recently, and the proposed solution needs to work.

    Pawel supported this idea  · 

  2. one button to page group

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. Program Ring Central Feature Codes Into One Touch Button - Paging - Direct to VM

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Paging system to ring when phone rings either 24/7 or after hours

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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