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  1. Get email copies of outgoing text messages.

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Kaitlyn commented  · 

    Our company has to track every incoming and outgoing text message and we are able to do that through our email. However, we cannot track the outgoing messages. This would be a huge benefit and would save our team time.

    Kaitlyn supported this idea  · 

  2. Add Outgoing/Reply Text Messages to existing Email alerts - ARCHIVING/COMPLIANCE

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Kaitlyn commented  · 

    This would be a huge benefit to our company. We have to tag all incoming and outgoing text messages to every client through our software. Right now, we are able to do the incoming messages, but we are manually adding the outgoing texts to the system. This would be a wonderful addition that could save us time!

    Kaitlyn supported this idea  · 

  3. Send email confirmation after you have sent a text message

    6 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Kaitlyn commented  · 

    We would love this feature. One of the applications that we use allows us to tag emails to specific clients. We are able to do this with received sms messages but would appreciate it for all outgoing sms messages. It would make our lives easier. It would also be good for users to have the ability to turn the feature off and on. Thank you!!!!