Get email copies of outgoing text messages.
You can already get email notifications for incoming texts, and this is great because it lets you archive that communication the same way you would an email. But unlike standard emails, you only get one side of the conversation, because outgoing text messages cannot be saved like an email. Having the option to receive copies of outgoing texts would let the records be more comprehensive, and would let other employees have a record of the conversation.
William
shared this idea
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Kaitlyn
commented
Our company has to track every incoming and outgoing text message and we are able to do that through our email. However, we cannot track the outgoing messages. This would be a huge benefit and would save our team time.
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Dmitry
commented
We need by company regulation and our investors request get email file with all outgoing text massage's, to keep RingCentral services