Settings and activity

5 results found

1. We need to be able to separate CIDS in Outbound caller ID by client so we can have agents working for one client not see or be able to pick

   22 votes

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   Under Review  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Oct 28, 2026

2. Ring Type Settings for Call Queue Members

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   David shared this idea  ·  Jun 8, 2026

3. Option to customize timeout duration on IVR and Call Queue

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   David supported this idea  ·  May 5, 2026

4. Option to turn off regular SMS if Beetexting is already added in the account

   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Apr 29, 2026

5. outage communication

   5 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   David supported this idea  ·  Feb 25, 2025