Settings and activity

4 results found

1. Save Speaker and Ringtone Preferences at Device Level Instead of Per Login Session

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Aly shared this idea  ·  Feb 25, 2026

2. Robocall number bulk blocking option

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aly supported this idea  ·  Dec 3, 2025

3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   668 votes

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   Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aly supported this idea  ·  Feb 7, 2025

4. Force G711 Codec and enhanced security

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aly supported this idea  ·  Jul 3, 2024