Settings and activity

12 results found

1. call offers for the longest wait time

   190 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Reyann supported this idea  ·  Aug 15, 2025

2. RingCX HubSpot Extension Ability to send SMS

   6 votes

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   Under Review  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Reyann supported this idea  ·  Aug 13, 2025

3. Overall Platform Intuitiveness and Team Adoption

   3 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Reyann shared this idea  ·  Aug 5, 2025

4. Efficiency in Searching and Retrieving Customer Correspondence

   3 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Reyann shared this idea  ·  Aug 5, 2025

5. Maintaining Cohesive Threads with Individual Customers

   3 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Reyann shared this idea  ·  Aug 5, 2025

6. Flexibility in Assigning and Managing Email Communications

   3 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Reyann shared this idea  ·  Aug 5, 2025

7. able to remove duplicates found in this list and existing list

   5 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Reyann supported this idea  ·  Jul 17, 2025

8. Live Transcription on RingCX

   4 votes

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   Planned  ·  0 comments  ·  RingCX » AI agent & supervisor assist  ·  Delete…  ·  Admin →
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   Reyann shared this idea  ·  Jul 3, 2025

9. RingCX Voice Queue Call Distribution

   10 votes

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   Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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10. Add Rotational setup for call queue

    26 votes

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    6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reyann supported this idea  ·  Jun 23, 2025

11. RingCX - Play Remaining Esimated Wait Time to Callers in Queues (More than just once)

    24 votes

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    Under Review  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Reyann supported this idea  ·  Jan 7, 2025

12. ringcx analytics restrict

    5 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Reyann supported this idea  ·  Dec 17, 2024