Settings and activity

7 results found

1. Dispositions

   14 votes

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   New  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Mike commented  ·  Oct 6, 2026  ·  Edit…  ·  Delete…

   This is an important update required by CX customers, support this request

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   Mike supported this idea  ·  Feb 24, 2026

2. Next Dial Time Report in RingCX

   9 votes

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   New  ·  2 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Mike commented  ·  Oct 6, 2026  ·  Edit…  ·  Delete…

   This is an important update required by CX customers, support this request

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   Mike supported this idea  ·  Mar 16, 2026

3. Preserve and Display Lead Information When Transferring from Outbound Campaign to Internal Queue

   9 votes

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   New  ·  2 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Mike commented  ·  Oct 6, 2026  ·  Edit…  ·  Delete…

   This is an important update required by CX customers, support this request

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   Mike supported this idea  ·  Mar 16, 2026

4. Decouple "International Calling" and "Domestic Calls" in Custom Roles

   10 votes

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   New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mike commented  ·  May 18, 2026  ·  Edit…  ·  Delete…

   Caused impact so should be considered to prevent issues in the future for future customers

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   Mike supported this idea  ·  May 18, 2026

5. Ability to access RingEX EXTs (Users, queues) on RingCX IVR studio

   21 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Feb 25, 2026

6. IVR Wait

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   26 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Nov 7, 2024

7. Longer ring time for deskphone/softphone

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   28 votes

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   New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Oct 14, 2024