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  1. Rotating Custom Audio for Hold and Connecting Calls

    24 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Tim supported this idea  · 
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    Tim commented  · 

    It's really good to have an option to randomize the start point of the "Audio while connecting".

    Businesses in sales industry has some information about new products recorded to let the customers know and pique their interest.

    It would be great if we'll have the option to randomize the start point of the Audio while connecting/Hold music so it won't be the same first 10-30 seconds over and over again and to be able to highlight other products that are mentioned on the latter part of the recording/custom audio file.

  2. MS Teams Integration - Customize buttons (Phone, Contacts, SMS, Fax)

    1 vote

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Tim shared this idea  · 

  3. A more visible identifier for Call Park Locations on Desk phones

    1 vote

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    0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Tim shared this idea  · 

  4. AI to Answer phone calls and auto case/ticket documentation

    1 vote

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    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Tim shared this idea  ·