Settings and activity

9 results found

1. Enhanced Security for Active Calls

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Rose Oquialda supported this idea  ·  Oct 21, 2025

2. Custom Rule for SMS Recipient

   6 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rose Oquialda supported this idea  ·  Aug 18, 2025

3. Have an option to download the fax on different format

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Rose Oquialda shared this idea  ·  Jan 14, 2025

4. Have option to access and delete AI Notes on Admin portal

   21 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rose Oquialda shared this idea  ·  Nov 21, 2024

5. Enable AI transcription on Desk phone

   289 votes

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   Planned  ·  82 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rose Oquialda supported this idea  ·  Nov 14, 2024
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   Rose Oquialda commented  ·  Nov 14, 2024  ·  Edit…  ·  Delete…

   Using AI Notes, some of the agents want to use the handset to answer phone calls, but it's not triggering AI Notes whenever they use the handset.

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6. Separate License for ATA

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rose Oquialda shared this idea  ·  Oct 17, 2024

7. Monitor shared line extension

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rose Oquialda shared this idea  ·  Aug 15, 2024

8. Custom Report

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rose Oquialda shared this idea  ·  Jul 25, 2024

9. Ring Settings in Call Queue

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Rose Oquialda shared this idea  ·  Jun 19, 2024