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  1. Text Message Auditing

    25 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    IT commented  · 

    This is extremely important as we are starting a new phase in a generation where people respond quickly via text, and we need to supervise how our call center communicates with our patients. If this feature can be enabled as quickly as possible, I would greatly appreciate it.

    IT supported this idea  · 

  2. IVR voice command

    20 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    IT commented  · 

    I would like this feature to be added

    IT supported this idea  ·