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Settings and activity

4 results found

  1. Abandoned Call Tracking Feature

    47 votes
    5 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    System supported this idea  · 

  2. Detailed report of abandoned calls in a call queue in analytics

    33 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    System supported this idea  · 

  3. Missed calls to queue showing up as "Answered Elsewhere"

    44 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    System supported this idea  · 

  4. Separation of Fax and calls on a call queue when custom rule to Contact center is in effect

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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