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4 results found

  1. Abandoned Call Tracking Feature

    69 votes

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    11 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  2. Detailed report of abandoned calls in a call queue in analytics

    37 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Missed calls to queue showing up as "Answered Elsewhere"

    54 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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  4. Separation of Fax and calls on a call queue when custom rule to Contact center is in effect

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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