← RingCentral Ideas

Settings and activity

3 results found

  1. IVR & groups call Prompt & call greeting audio quality should increase

    5 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jason commented  · 

    The compression the RC system places on the custom audio files uploaded to the IVR and other customer facing greetings makes our company look (or sound) very unprofessional. Many clients have complained to us about this. Customers hang up and call our competition. If we didn’t have caller ID to call people back who have hung up without leaving a message, we wouldn’t have any new clients.

    Jason supported this idea  · 

  2. Forwarding to IVR or extennsion after the general company greeting

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jason supported this idea  · 

  3. Suitedash

    3 votes
    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Jason supported this idea  ·