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Settings and activity

4 results found

  1. Allow multiple supervisors to monitor a call simultaneously

    35 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Juan commented  · 

    Upper Management Audits/ Training Purposes

  2. Add feature of knowing IP ADDRESS OF CALLER TO BLOCK SPAM CALLS

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Juan commented  · 

    It will help a lot to stop potential scammers.

  3. Outbound Report that shows Dispositions: Answered and Voicemail

    2 votes

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    0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  4. IVR Reporting on options

    22 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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