Settings and activity

11 results found

1. Ability to manage multiple RingEX accounts from one single email address

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX shared this idea  ·  Aug 1, 2024

2. Improvements to Messaging visual library configuration

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX shared this idea  ·  Aug 1, 2024

3. Allow editing of Messaging Visual Library to change associated Channel

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX supported this idea  ·  Aug 1, 2024

4. More seamless way to Link an Element to a Channel

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX supported this idea  ·  Aug 1, 2024

5. Provide a way to copy Messaging Visual Library item

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX supported this idea  ·  Aug 1, 2024

6. API availability for SMS and Email outbound

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX Digital Only  ·  Edit…  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX shared this idea  ·  Jun 20, 2024

7. Custom tokens in Voice Queue External App URL

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Edit…  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX shared this idea  ·  Jun 20, 2024

8. Outbound WhatsApp within RCX agent UI

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   Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX supported this idea  ·  Jun 20, 2024

9. WCAG (Web Content Accessibility Guidelines)

   36 votes

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   Planned  ·  4 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Chris Holt - AllThingsCX supported this idea  ·  Jun 20, 2024

10. RingCX - Survey report

    26 votes

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    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Chris Holt - AllThingsCX supported this idea  ·  Jun 20, 2024

11. Ability to export IVR from Studio

    41 votes

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    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Chris Holt - AllThingsCX supported this idea  ·  Jun 20, 2024