Settings and activity

5 results found

1. Callback Queue Languages

   9 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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2. Ability to upload multiple audio files, or add a feature that informs the caller of the number they should expect the callback from.

   4 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jermaine supported this idea  ·  Apr 30, 2025

3. Voice Recognition Feature

   3 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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4. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

   19 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jermaine commented  ·  Jan 9, 2025  ·  Edit…  ·  Delete…

   Our business also has this need.

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   Jermaine supported this idea  ·  Jan 9, 2025

5. Ability to retrieve deleted calls

   30 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jermaine commented  ·  Jan 3, 2025  ·  Edit…  ·  Delete…

   This would be an important feature in the event of accidental deletions.

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   Jermaine supported this idea  ·  Jan 3, 2025