Settings and activity

51 results found

1. Feature Request: Default Site Setup Templates

   8 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Admin supported this idea  ·  May 30, 2025

2. Allow 911 notifications to be tied to specific Call Queues or Sites\Markets\Regions

   15 votes

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   0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

3. Add time based variable to holiday configuration

   18 votes

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   Future Consideration  ·  3 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

4. Restrict Email Updates to Authorized Domains in User Profile

   13 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

5. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   100 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

6. Feature Request: Super Admin Self-Service Contact Center Routing Change

   21 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

7. Ability to see if someone is having calls forwarded TO them

   22 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

8. System schedules accessible via Queues, channels, IVR

   23 votes

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   Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

9. Provide import/export functionality for Phonebook, Blocked Numbers and name/comment fields for all entries

   28 votes

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Admin supported this idea  ·  May 30, 2025

10. SMS Blasts

    4 votes

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    New  ·  2 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    An error occurred while saving the comment
    Admin commented  ·  May 30, 2025  ·  Edit…  ·  Delete…

    individually takes too much time

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    Admin commented  ·  May 30, 2025  ·  Edit…  ·  Delete…

    we want to send information to all of your clients without taking too much time to do it individually

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    Admin supported this idea  ·  May 30, 2025

11. Disable Incming SMS Only

    11 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Admin commented  ·  May 30, 2025  ·  Edit…  ·  Delete…

    we want this feature asp thanks for your support

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    Admin supported this idea  ·  May 30, 2025
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    Admin commented  ·  May 30, 2025  ·  Edit…  ·  Delete…

    critical

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