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  1. Real "Hot Desking" - Enable temporary use of any phone hardware by any extension

    1 vote

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Christian commented  · 

    I suppose all these goals could be accomplished another way:
    RC could introduce permanence of hot desk logins from one day to another... removing the requirement to sign in every single morning.

    Then I could set up all phones across my org as hot-deskable "Common Area Phones".

    This would also resolve this issue.

    Christian shared this idea  · 

  2. Account-Wide Holiday Settings and/or Holiday Templates

    233 votes

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    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

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    Christian commented  · 

    very needed!

    Christian supported this idea  ·