Settings and activity
2 results found
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383 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple usersAn error occurred while saving the comment 
René-Philippe
supported this idea
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104 votesRené-Philippe
supported this idea
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I just subscribe to Ring Central and for me this is a total surprise and a complete deal breaker for using it. All other competitor that handle SMS is Offering a centralized inbox. You guys need to do your homework it is not acceptable that a user can't have access to text message from our company number.
Unless somebody is contacting me this week and telling me there is a garanty that this feature will be implemeted before a gibing date, I'm calling off the deal and returning all the phones and will have to find another service provider.
Can't believe that this is not possible to do that in your software in 2025, it kind of show that you are not true to your word also, as this is supposedly planned to be executed Q1 and you guys leave everyone in this thread not updated and we are now Q2 of 2025.