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Settings and activity

7 results found

  1. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    86 votes

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    Planned  ·  16 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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    SHAE supported this idea  · 

  2. AI recommendations survey

    6 votes

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    Future Consideration  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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    SHAE supported this idea  · 

  3. turn on ringsense ai

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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  4. AI continue automatically after hold

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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  5. adjust how AI notes summarize calls

    14 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Admin →
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  6. Retain the main number as SMS outbound caller id.

    45 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    SHAE commented  · 

    This allows for clear communication with our clients to know it is a safe text when received from our main number.

    SHAE supported this idea  · 

  7. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    148 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    SHAE commented  · 

    This is critical to allow for team coverage and collaboration

    SHAE supported this idea  ·